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Mission Statement

"We deliver gold-standard veterinary care with a commitment to integrity, personalized attention, and collaboration. Our goals intertwine with those of each pet parent, ensuring that every pet receives compassionate, expert care tailored to their unique needs."

Core Values

Integrity

We advocate for the highest level of care that is founded on evidence-based medicine to provide your pet with the best possible outcome.

We uphold honesty, humility, and transparency in all our interactions, making recommendations that prioritize the health and well-being of our patients. We take the time to explain why we make specific recommendations and how they will positively impact your pet’s outcome, rather than suggesting tests and treatments that will not offer meaningful benefits. If we encounter a challenge where the answers are not immediately clear, we are not afraid to acknowledge it. We commit to doing the necessary research and consulting with colleagues to find the best solution for our patients. Our approach is grounded in a relentless pursuit of the highest standard of care.”

Personal

At the heart of our practice is a commitment to being personal in everything we do. We recognize that each pet and their situation is unique and do our best to tailor our care to meet the individual needs of every patient to remain flexible and supportive.

We also take time to build meaningful relationships with pet parents, fostering trust and understanding that lasts a lifetime. Our personalized approach allows us to tailor our recommendations to each pet's unique needs, ensuring a more compassionate, attentive, and individualized experience that corporate models and chain vets often lack. Our goal is to create a bond that connects Ivy Vet, our patients, and pet parents, making us a true partner in your pet's health journey.

Collaboration

We work closely with pet owners and our team, believing that the best care is achieved through teamwork and open communication. We view pet parents as essential partners in the care of their loved ones. We place an emphasis on educating pet parents to make their pet’s care a collaborative effort.

We believe that the well-being of our staff is essential to delivering the best care for our patients. By fostering a supportive and healthy work environment, we empower our team to perform at their best, ensuring that every patient receives the compassionate, high-quality care they deserve. Our commitment to our staff's well-being directly translates into a better experience for our clients and their pets.

Ivy Veterinary Care logo of a leaf with medical cross

Gold Standard Care

"Gold standard medicine" refers to the highest level of care that follows the most effective, evidence-based, comprehensive, and up-to-date methods for diagnosing, treating, and managing health conditions to provide the best possible outcome.

The core values of Ivy Veterinary Care bind us to providing gold standard care that is personal, collaborative and built on integrity.

While gold standard medicine represents the ideal approach, it’s important to recognize that it may not always be feasible for every pet due to factors like cost, accessibility, or individual circumstances. In such cases, it is crucial to provide supportive and flexible care options that still uphold the highest level of accessible care.

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